Conditions of Purchase
1. Orders
1.1. By placing an order on our website, you are making a binding offer to purchase the products listed on the order page. We reserve the right to refuse or cancel any orders at our sole discretion.
1.2. After you place an order, you will receive a confirmation email from us with details about your order. This email does not constitute acceptance of your order, but merely confirms receipt of your order.
2. Prices and Payments
2.1. All prices on our website are in the stated currency and include the applicable VAT unless otherwise stated.
2.2. Payments can be made by credit card, debit card, PayPal or other payment methods accepted by us. Payment is made at the time of ordering.
3. Delivery
3.1. We strive to process and ship orders as quickly as possible. Delivery time may vary depending on delivery location and product availability. However, we accept no liability for delays due to circumstances beyond our control.
3.2. Shipping costs are calculated during the ordering process and are to be paid by the customer unless otherwise stated. Free shipping is available for goods with a value of €40.00 or more.
4. Returns and Exchanges
4.1. We accept returns or exchanges of products within 14 days from the delivery date, provided the products are returned unused and in their original packaging.
4.2. Please note that our 5ml and 10ml variants cannot be withdrawn. You can find more detailed information about the right of withdrawal at the following link .
5. Warranty
5.1. We guarantee that our products will be free from defects in materials and workmanship at the time of shipment. Please check the products for any defects upon receipt and contact us immediately if you notice any problems.
6. Applicable Law and Place of Jurisdiction
6.1. These Terms of Purchase are governed by the laws of the Hanseatic City of Hamburg, without regard to its conflict of law provisions.
6.2. In the event of any disputes in connection with these purchase conditions, the parties submit to the exclusive jurisdiction of the courts of the Hanseatic City of Hamburg.
7. Contact
7.1. If you have any questions about our purchasing conditions, you can contact us at any time at info@your-fume.de.